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Provide something

Guides for charities that need to provide something

With You

Running group support sessions using video calling software

Choose the right tool. Plan the session and train facilitators. Help people get setup for an online group support session. How to adjust the session to suit participants.

Stowmarket Relief Trust

Moving grant applications online using a CRM and forms

Great if you are thinking about moving your grant making process online. Focuses on working with a CRM (customer relationship management system). Includes data security advice.

Hestia

Creating digital referral forms for services using Microsoft tools

Covers tips on form design and data security. Helps you think about what's needed in a referral process. Introduces tools such as Power Automate and Sharepoint.

Parents 1st UK

Providing online guides using a networking platform

Tips on making sure any online guides you create get well used. Understand how you could use a networking platform instead of a website. Learn how Made Open's platforms work.

UpRising

Onboarding people to training programmes using a mix of digital tools

How to plan, store and share onboarding materials. Especially useful for work with young people. Tips on safely creating video content for your learners.

South Lincolnshire Domestic Abuse Service

Working more effectively using a sector specific CRM

Implemented a CRM designed for the domestic abuse sector. Relevant steps for any organisation choosing a new CRM.

Carefree

Allowing people to access different parts of your website using Memberstack

Creating different member areas on your website. Uses no/low code. How to do it in Webflow but some steps also cover thinking and planning that could be relevant to using other websites. 

Carefree

Managing all incoming communications using inbox and VoIP software

Keep track of all enquiries you receive, no matter who sends them or how, so you can help people more effectively. Helps teams centralise information and collaborate. This frees up time.

Barnardo's

Holding shared nature walks using voice calls

Helping isolated people. Sharing their experience of nature. For groups that do and don't meetup physically.

Barnardo's

Supporting young leaders to run online sessions using a mixed approach

Helping young people plan and deliver online sessions to their peers. Helps empower young people. Relevant for supporting any person to go from being a participant to a volunteer or paid staff member.

Scope

Running successful online groups using video meeting software

Planning and preparing. How to get the most out of video meetings features. Based on Zoom but could work for any video meeting tool .

With You

Providing support to website visitors using a web chat service

How to set up a web chat service. Great for providing your website visitors with extra signposting or support. Includes scheduling and supporting your staff to run it.