Browse > Service Patterns
Provide tailored support
Guides for charities that need to provide tailored support
With You
Running group support sessions using video calling software
Choose the right tool. Plan the session and train facilitators. Help people get setup for an online group support session. How to adjust the session to suit participants.
Hestia
Creating digital referral forms for services using Microsoft tools
Covers tips on form design and data security. Helps you think about what's needed in a referral process. Introduces tools such as Power Automate and Sharepoint.
Carefree
Managing all incoming communications using inbox and VoIP software
Keep track of all enquiries you receive, no matter who sends them or how, so you can help people more effectively. Helps teams centralise information and collaborate. This frees up time.
Barnardo's
Holding shared nature walks using voice calls
Helping isolated people. Sharing their experience of nature. For groups that do and don't meetup physically.
Barnardo's
Supporting young leaders to run online sessions using a mixed approach
Helping young people plan and deliver online sessions to their peers. Helps empower young people. Relevant for supporting any person to go from being a participant to a volunteer or paid staff member.
Scope
Running successful online groups using video meeting software
Planning and preparing. How to get the most out of video meetings features. Based on Zoom but could work for any video meeting tool .
With You