This Guide looks at how to set up a web chat service and support your staff to run it. It's great if you’re thinking about providing your website visitors with extra support or signposting.
Steps to running a webchat service
About this guide
Hear more from Steph Keenan who set up this service. There’s more on safeguarding and on how to use web chat features in this Catalyst case study.
Contact Steph at Stephanie.Keenan@wearewithyou.org.uk
- With You created this service through an interative development process over several years. It continues to evolve. Learn more about the philosophy of iterative development from Catalyst.