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Browse > Service Patterns (V2)

Providing advice

Scope

Getting consent while using video calling software

You don't need a signature to show you have consent. How to obtain and record consent on a video call. Includes with parents and carers of people who are unable to give informed consent themselves

Scope

Running successful online groups using video meeting software

Planning and preparing. How to get the most out of video meetings features. Based on Zoom but could work for any video meeting tool .

With You

Providing support to website visitors using a web chat service

How to set up a web chat service. Great for providing your website visitors with extra signposting or support. Includes scheduling and supporting your staff to run it.