Live More new Guides on the way! Get notified by signing up to CAST's newsletter..

Browse > Service Patterns

Get something

Guides for beneficiaries that need to get something

With You

Running group support sessions using video calling software

Choose the right tool. Plan the session and train facilitators. Help people get setup for an online group support session. How to adjust the session to suit participants.

Ilkley and District Good Neighbours (IDGN)

Helping people pay shopping volunteers using an app

Overseeing money changing hands between volunteers and people they support. A safe and secure way to help people do shopping and other activities for others.

Hestia

Creating digital referral forms for services using Microsoft tools

Covers tips on form design and data security. Helps you think about what's needed in a referral process. Introduces tools such as Power Automate and Sharepoint.

Parents 1st UK

Providing online guides using a networking platform

Tips on making sure any online guides you create get well used. Understand how you could use a networking platform instead of a website. Learn how Made Open's platforms work.

UpRising

Onboarding people to training programmes using a mix of digital tools

How to plan, store and share onboarding materials. Especially useful for work with young people. Tips on safely creating video content for your learners.

Cats Protection

Creating a digital process for collecting and storing forms and signatures using Adobe products

A system that includes form creation and document storage as well as signatures. Think about end to end process.

Barnardo's

Holding shared nature walks using voice calls

Helping isolated people. Sharing their experience of nature. For groups that do and don't meetup physically.

Barnardo's

Supporting young leaders to run online sessions using a mixed approach

Helping young people plan and deliver online sessions to their peers. Helps empower young people. Relevant for supporting any person to go from being a participant to a volunteer or paid staff member.

Knaresborough Connectors

Offering people mutual aid using phone and Google Maps

How to run mutual aid groups using a strength based approach. Also covers getting information needed to make matches and keeping data secure.

Scope

Running successful online groups using video meeting software

Planning and preparing. How to get the most out of video meetings features. Based on Zoom but could work for any video meeting tool .

With You

Providing support to website visitors using a web chat service

How to set up a web chat service. Great for providing your website visitors with extra signposting or support. Includes scheduling and supporting your staff to run it.