It’s best to introduce a new system slowly. First make sure the person administrating the system feels comfortable using it. Then find some workers or volunteers who are keen to try it. Perhaps they are more used to doing things digitally than other team members. The administrator then sets up user accounts for them so they can get started.
Then decide how you are going to train this first cohort of users. You could:
Run face-to-face sessions
Record videos for them to watch
Use tutorials provided by the software company (check them first to see if you think they are good enough).
Later on your first cohort of users could become champions and help you train other staff or volunteers.
Street Soccer Scotland sessional workers start out as volunteers, and can progress to paid work. The team began by using the scheduling system just for the paid workers.
Street Soccer Scotland shared video tutorials on a WhatsApp group. for these workers. That way people knew what to expect.
They introduced the system in groups of 2-3 people at a time. First they asked staff to download the RotaCloud app to their phone. The administrator created user accounts for them. Then they:
- sent login details via email
- asked them to download the RotaCloud app to their phone
- showed them how to use the app.
Once this group was comfortable using the app, they added another group. The first group gave peer support to each new group as they were added.
During this induction and training period they kept the old rota system going.